SYSEN 5130

Last Updated

  • Schedule of Classes - January 8, 2020 7:14PM EST
  • Course Catalog - January 8, 2020 7:15PM EST

SYSEN 5130
Service System Modeling and Design

Course information provided by the 2019-2020 Catalog.

Service systems arise primarily from the service sector of the economy. Examples are contact centers (also known as call centers), airlines, insurance and healthcare. This course describes techniques that are useful in the analysis and design of such systems. The class is structured around a number of cases. The emphasis is on modeling, solving the models, and interpreting the results. Both operational and strategic decisions are covered through appropriate examples.


Permission Note Enrollment limted to: Systems distance learning students.

When Offered Fall, Spring.

View Enrollment Information

Syllabi: none

  •   Regular Academic Session.  Combined with: ORIE 4130, ORIE 5130

  • 4 Credits Graded

  • 16909 SYSEN 5130   LEC 001

  •  

  • Instruction Mode: In Person

Syllabi: none

  •   Regular Academic Session. 

  • 4 Credits Graded

  • 18564 SYSEN 5130   LEC 002

  •  

    • Pender, J

  • Instruction Mode: Distance Learning-Asynchronous