ORIE 5130

ORIE 5130

Course information provided by the Courses of Study 2019-2020.

Service systems arise primarily from the service sector of the economy. Examples are contact centers (also known as call centers), airlines, insurance and healthcare. This course describes techniques that are useful in the analysis and design of such systems. The class is structured around a number of cases. The emphasis is on modeling, solving the models, and interpreting the results. Both operational and strategic decisions are covered through appropriate examples.

When Offered Fall.

Prerequisites/Corequisites Corequisite: ORIE 3310, ORIE 3510.

Comments The ability to program simple algorithms in some appropriate environment (e.g., VisualBasic or MATLAB).

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Enrollment Information
Syllabi: none
  •   Regular Academic Session.  Combined with: ORIE 4130SYSEN 5130

  • 4 Credits Graded

  • 16908ORIE 5130  LEC 001