ORIE 4130

ORIE 4130

Course information provided by the Courses of Study 2019-2020.

Service systems arise primarily from the service sector of the economy. Examples are contact centers (also known as call centers), airlines, insurance and healthcare. This course describes techniques that are useful in the analysis and design of such systems. The class is structured around a number of cases. The emphasis is on modeling, solving the models, and interpreting the results. Both operational and strategic decisions are covered through appropriate examples.

When Offered Fall.

Prerequisites/Corequisites Prerequisite: ORIE 3310, ORIE 3510.

Comments The ability to program simple algorithms in an environment like VisualBasic or MATLAB. No instruction in programming will be given.

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Enrollment Information
Syllabi: none
  •   Regular Academic Session.  Combined with: ORIE 5130SYSEN 5130

  • 4 Credits Graded

  • 16574ORIE 4130  LEC 001