SYSEN 5130

Last Updated

  • Schedule of Classes - January 15, 2024 7:50PM EST
  • Course Catalog - January 15, 2024 7:28PM EST

SYSEN 5130
Service System Modeling and Design

Course information provided by the Courses of Study 2023-2024.

Service systems arise primarily from the service sector of the economy. Examples are contact centers (also known as call centers), airlines, insurance and healthcare. This course describes techniques that are useful in the analysis and design of such systems. The class is structured around a number of cases. The emphasis is on modeling, solving the models, and interpreting the results. Both operational and strategic decisions are covered through appropriate examples.

When Offered Fall.

Permission Note Enrollment limted to: Systems engineering distance learning students.

View Enrollment Information

Syllabi:

  •   Regular Academic Session.  Choose one lecture and one discussion. Combined with: ORIE 4130, ORIE 5130

  • 4 Credits Graded

  • 17803 SYSEN 5130   LEC 001

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  • Instruction Mode: In Person

  • 20984 SYSEN 5130   DIS 201

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  • Instruction Mode: In Person