ORIE 4130

ORIE 4130

Course information provided by the Courses of Study 2023-2024.

Service systems arise primarily from the service sector of the economy. Examples are contact centers (also known as call centers), airlines, insurance and healthcare. This course describes techniques that are useful in the analysis and design of such systems. The class is structured around a number of cases. The emphasis is on modeling, solving the models, and interpreting the results. Both operational and strategic decisions are covered through appropriate examples.

When Offered Fall.

Prerequisites/Corequisites Prerequisite: ORIE 3500, ORIE 3510.

Comments The ability to program simple algorithms in an environment like VisualBasic or MATLAB. No instruction in programming will be given.

View Enrollment Information

  •   Regular Academic Session.  Choose one lecture and one discussion. Combined with: ORIE 5130SYSEN 5130

  • 4 Credits Graded

  • 17804 ORIE 4130   LEC 001

  • Instruction Mode: In Person

  • 20981 ORIE 4130   DIS 201

  • Instruction Mode: In Person