PUBPOL 5903

Quality Improvement for Managers

Course Description

Course information provided by the 2025-2026 Catalog.

The course introduces students to the predominant roles that Clinical Outcomes, Patient Safety, and Patient Satisfaction have in the health care industry and their growing impact on reimbursement. The focus of the course is to provide students with the abilities to lead collaborative efforts between physicians, front-line clinical staff, and hospital operations personnel in efforts that maximize quality, safety, and service for patients.

Enrollment Priority Enrollment limited to: Sloan Master of Health Administration (MHA) and Executive Master of Health Administration (EMHA) students.

Last 4 Terms Offered 2025FA, 2025SP, 2024SP, 2023SP

Learning Outcomes

• Explain the rationale behind Value-Based Purchasing, the present and future metrics being assessed, and the methodology for calculating the financial implications to the organization.
• Create and manage techniques to engage physicians and clinical personnel in performance improvement initiatives.
• Describe the importance of cultural factors in leading successful organizational change and initiatives.

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