COMM 4010

Trust and Safety in Online Platforms

Course Description

Course information provided by the 2025-2026 Catalog.

This course will introduce students to the work of Trust & Safety in online platforms. Students will learn what happens behind the scenes of their favorite platforms while engaging in exercises designed to struggle with the challenges that T&S professionals face on a daily basis. This work forces T&S professionals to reckon with global norms and a range of ethical conundrums. This practice is also continuously evolving alongside the development of new technologies (e.g., AI) and in light of new political, legal, and global pressures.

Last 4 Terms Offered (None)

Learning Outcomes

• Map the range of work involved in Trust & Safety.
• Identify different organizational approaches to T&S.
• Describe how different theories about T&S connect to the practice itself.
• Articulate different ethical trade-offs underlying key T&S policies.

View Enrollment Information