- Schedule of Classes - January 21, 2022 7:26PM EST
- Course Catalog - January 21, 2022 7:14PM EST
Course information provided by the Courses of Study 2021-2022.
This course will focus on research that is being conducted within the growing domain of service operations. This includes, but is not limited to, the hospitality industry, healthcare, non-routine (e.g., white collar) services, transparency, collaboration, queuing management, workforce scheduling, and more. The course will use a combination of research papers and textbook chapters to cover some of the key results in the area of service operations and examine some of the recent research taking place in the field. Methodologies considered might include empirical data analysis, field and laboratory experiments, and analytical modeling.
When Offered Spring.
Permission Note Enrollment is limited to Ph.D. students only.
Seven Week - First.
Credits and Grading Basis
1.5 Credits Graded(Letter grades only)
Class Number & Section Details
- F Statler Hall 391
- Jan 24 - Mar 15, 2022
Instruction Mode: In Person
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