- Schedule of Classes - June 25, 2020 7:14PM EDT
- Course Catalog - June 25, 2020 7:15PM EDT
Course information provided by the Courses of Study 2019-2020.
Deals with managing and resolving workplace conflicts and examines dispute resolution and conflict management in both union and nonunion settings. The course covers two related topics: (1) third-party dispute resolution, including alternative dispute resolution (ADR), with a primary focus on the use of mediation and arbitration but also dealing with other dispute resolution techniques, such as fact-finding, facilitation, peer review, and the ombuds function; (2) conflict management in organizations, including the recent development of conflict management systems. The course reviews the factors that have caused the growth of ADR and conflict management systems, and it provides instruction on the design, implementation, and evaluation of such systems.
When Offered Fall or Spring.
Prerequisites/Corequisites Prerequisite: background in economics and social sciences.
Credits and Grading Basis
4 Credits Opt NoAud(Letter or S/U grades (no audit))
Class Number & Section Details
- MWIves Hall 115
- Jan 21 - May 5, 2020
Instruction Mode: Hybrid - Online & In Person
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