ORIE 5130

Last Updated

  • Schedule of Classes - June 15, 2016 6:14PM EDT
  • Course Catalog - June 9, 2016 6:15PM EDT

ORIE 5130
Service System Modeling and Design

Course information provided by the Courses of Study 2015-2016.

Service systems arise primarily from the service sector of the economy. Examples are contact centers (also known as call centers), airlines, insurance and healthcare. This course describes techniques that are useful in the analysis and design of such systems. The class is structured around a number of cases. The emphasis is on modeling, solving the models, and interpreting the results. Both operational and strategic decisions are covered through appropriate examples.

When Offered Spring.

Prerequisites/Corequisites Corequisites: ORIE 3310 and ORIE 3510; ability to program simple algorithms in some appropriate environment (e.g., VisualBasic or MATLAB).

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Syllabi: none

  •   Regular Academic Session.  Combined with: ORIE 4130

  • 3 Credits Graded

  • 17173 ORIE 5130   LEC 001

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