PUBPOL 5533

Human Resource Strategy for Executives

Course Description

Course information provided by the 2026-2027 Catalog.

In this course, you will explore the policies, procedures, and systems required to attract, select, develop, and retain quality employees in today?s labor-intensive service industry. Along the way, you will analyze the major environmental factors that affect employees? lives, the service-industry's HR function, day-to-day operations, and broad decision making. You will also explore ways to align a firm's core values with its performance objectives and develop strategies to mitigate, manage, and improve customer and employee satisfaction as well as business performance. (EMHA-EL)

Program Requirements (EMHA-EL)

Last 4 Terms Offered (None)

Learning Outcomes

• Evaluate the strategic importance of HR for achieving organizational success in the global service industry.
• Explore the changing nature of the competitive forces in the global service industry that are important to effective HR management.
• Apply a comprehensive understanding and skills to attract, select, develop and retain quality employees and achieve organizational goals and objectives in an ethical and sustainable manner.

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