NCC 5030

NCC 5030

Course information provided by the 2026-2027 Catalog.

Understanding your core customer is important for all business leaders. This course will expand your knowledge of the fundamental concepts of customer-centric management. After taking the course, students will be able to formulate and communicate rigorous and practical solutions to commonly faced managerial problems across a variety of industries. The course will provide students with the background and tools to:1. Analyze the elements of a company's strategy (market segmentation, targeting, and positioning) as well as its marketing mix (product, pricing, promotion, and channels).2. Improve managerial problem-solving and decision-making abilities while working on a team.3. Strengthen written and oral communication skills to more effectively convey clear recommendations.As part of the course, students will compete in the SC Johnson case competition with their core teams. They will apply course concepts to formulate a recommendation to a business problem, and defend their recommendation to a panel of faculty judges. Four finalist teams will be selected based on their analysis and communication to present to a panel of executives from SC Johnson for the chance to win prizes.


Enrollment Information Enrollment limited to: Johnson Master of Business Administration (MBA) first-years.

Last 4 Terms Offered 2025FA, 2024FA, 2023FA, 2022FA

View Enrollment Information

Syllabi: none
  •   Seven Week - First. 

  • 2.5 Credits GradeNoAud

  • 16989 NCC 5030   LEC 001

    • MTR
    • Aug 20 - Sep 17, 2026
    • Bohling, T

      van Osselaer, S

    • R
    • Sep 17, 2026
    • Bohling, T

      van Osselaer, S

    • MTR
    • Sep 21 - Oct 6, 2026
    • Bohling, T

      van Osselaer, S

    • R
    • Sep 24, 2026
    • Bohling, T

      van Osselaer, S

    • F
    • Oct 9, 2026
    • Bohling, T

      van Osselaer, S

  • Instruction Mode: In Person

Syllabi: none
  •   Seven Week - First. 

  • 2.5 Credits GradeNoAud

  • 16990 NCC 5030   LEC 002

    • MTR
    • Aug 20 - Sep 17, 2026
    • Bohling, T

      van Osselaer, S

    • R
    • Sep 17, 2026
    • Bohling, T

      van Osselaer, S

    • MTR
    • Sep 21 - Oct 6, 2026
    • Bohling, T

      van Osselaer, S

    • R
    • Sep 24, 2026
    • Bohling, T

      van Osselaer, S

    • F
    • Oct 9, 2026
    • Bohling, T

      van Osselaer, S

  • Instruction Mode: In Person

Syllabi: none
  •   Seven Week - First. 

  • 2.5 Credits GradeNoAud

  • 16991 NCC 5030   LEC 003

    • MTR
    • Aug 20 - Sep 17, 2026
    • Bohling, T

      van Osselaer, S

    • R
    • Sep 17, 2026
    • Bohling, T

      van Osselaer, S

    • MTR
    • Sep 21 - Oct 6, 2026
    • Bohling, T

      van Osselaer, S

    • R
    • Sep 24, 2026
    • Bohling, T

      van Osselaer, S

    • F
    • Oct 9, 2026
    • Bohling, T

      van Osselaer, S

  • Instruction Mode: In Person

Syllabi: none
  •   Seven Week - First. 

  • 2.5 Credits GradeNoAud

  • 16992 NCC 5030   LEC 004

    • MTR
    • Aug 20 - Sep 17, 2026
    • Bohling, T

      van Osselaer, S

    • R
    • Sep 17, 2026
    • Bohling, T

      van Osselaer, S

    • MTR
    • Sep 21 - Oct 6, 2026
    • Bohling, T

      van Osselaer, S

    • R
    • Sep 24, 2026
    • Bohling, T

      van Osselaer, S

    • F
    • Oct 9, 2026
    • Bohling, T

      van Osselaer, S

  • Instruction Mode: In Person