- Schedule of Classes - April 13, 2023 2:00PM EDT
- Course Catalog - April 12, 2023 7:14PM EDT
Course information provided by the Courses of Study 2022-2023.
Deals with managing and resolving workplace conflicts and examines dispute resolution and conflict management in both union and nonunion settings. The course covers two related topics: (1) third-party dispute resolution, including alternative dispute resolution (ADR), with a primary focus on the use of mediation and arbitration but also dealing with other dispute resolution techniques, such as fact-finding, facilitation, peer review, and the ombuds function; (2) conflict management in organizations, including the recent development of conflict management systems. The course reviews the factors that have caused the growth of ADR and conflict management systems, and it provides instruction on the design, implementation, and evaluation of such systems.
Credits and Grading Basis
4 Credits GradeNoAud(Letter grades only (no audit))
Class Number & Section Details
- TR Ives Hall 219
- Aug 22 - Dec 5, 2022
Instruction Mode: In Person
Disabled for this roster.