HADM 3010

HADM 3010

Course information provided by the Courses of Study 2020-2021. Courses of Study 2021-2022 is scheduled to publish by July 1.

Operations management is the study of how things work. In this class, we will discuss how operations management can be used to help a hospitality company compete. After completing this course, you will: (1) understand core concepts, models and managerial issues in service operations management, (2) critically assess the performance of service delivery processes, (3) learn how to manage supply and demand, (4) learn how to manage quality, (5) develop proficiency in a range of quantitative and qualitative techniques necessary for hospitality service organizations, (6) learn how to manage a project, and (7) apply the concepts and techniques learned in class to the analysis of real-world service delivery processes.

When Offered Fall, Spring.

Permission Note Enrollment limited to: SHA students.
Prerequisites/Corequisites Prerequisite: HADM 2010. 

Satisfies Requirement Satisfies Core requirement for SHA students.

Outcomes
  • PLO 1.1: Students will identify key issues and appropriately apply discipline principles to analyze a hospitality management solution.
  • PLO 1.2: Students will critically evaluate a hospitality management problem and will formulate a solution based on principles from at least two management disciplines.
  • PLO 2.1: Students will create professional-quality written business documents.
  • PLO 2.2: Students will plan and deliver a professional-quality oral presentation.
  • PLO 2.3: Students will demonstrate productive team behaviors.
  • PLO 2.4: Students will demonstrate effective use of information technology.

View Enrollment Information

Enrollment Information
Syllabi: none
  •   Regular Academic Session. 

  • 3 Credits GradeNoAud

  • 14055HADM 3010  LEC 001

    • TRTo Be Assigned
    • Aug 26 - Dec 7, 2021
    • Slaugh, V

  • Instruction Mode: Planned for In Person
    Enrollment limited to: SHA students.

Enrollment Information
Syllabi: none
  •   Regular Academic Session. 

  • 3 Credits GradeNoAud

  • 14056HADM 3010  LEC 002

    • TRTo Be Assigned
    • Aug 26 - Dec 7, 2021
    • Slaugh, V

  • Instruction Mode: Planned for In Person
    Enrollment limited to: SHA students.